Returns / Shipping

RETURN POLICY:

  • Returns will be accepted for a full refund if postmarked within 14 days of receiving your order. Please allow 2-3 days for refunds to be processed.
  • All SALE items are FINAL sale, including items purchased during promotional sales.
  • Returns are at the expense of the customer.
  • Items must be returned unworn and in the original packaging.
To return an item, please include a note with your name and order number and ship to the following address:

The2Bandits
ATTN: RETURNS
2111 MISSION ST., SUITE 108C
SAN FRANCISCO, CA 94110
DAMAGES/REPAIRS: 
Every product we send out is initially quality controlled. However, if you have received a product with a manufacturing fault, we will happily replace it or refund the cost.
In the case of this event, please email customercare@the2bandits.com
Any damages that occur within 60 days of purchase will be eligible to be repaired or replaced free of charge. After 60 days, there is a $25 fee for all repairs.
No repairs will be accepted after 90 days.

SHIPPING:
DOMESTIC
All online purchases are shipped for $5 to The United States and FREE on all orders over $150 via USPS First Class. Please email us regarding expedited shipping.
Please allow 7-10 business days for domestic shipping. 
In the event of a flash sale or holiday,  please allow up to 3-4 weeks for shipping. 
 
INTERNATIONAL
All international orders are shipped via USPS Air Mail for $15 per shipment. Please allow 2-3 weeks for shipping. 
In the event of a flash sale or holiday,  please allow up to 3-4 weeks for shipping. 
 
CONTACT
For customer questions or concerns, contact us at:
For press inquiries, contact:
For wholesale inquiries, contact:

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