Returns, Exchanges, and Shipping
RETURNS AND EXCHANGES:
ALL SALE ITEMS ARE FINAL
If you are not completely satisfied with your selection, we will accept full priced exchanges and/ or refunds by mail within 10 days from the date of receiving the item.
Any damages or repairs will be accepted within 90 days of date of purchase and will be repaired or replaced free of charge.
If returned after 90 days there is a $25 fee for repairs.
All returned jewelry needs to be carefully packaged in a box and/or bubble wrap. We will NOT accept loose jewelry.
Please fill out the return card that came with your package with your order number and desired outcome i.e refund, exchange, repair.
Please send your returns or exchanges to:
3265 17th Street
San Francisco, CA 94110
PAYMENT AND CONFIRMATION:
The2Bandits accepts all major credit cards. Once your order has been placed you will receive a confirmation email to show you we are processing the order. Once the order ships, you will receive an email with a tracking number. Please allow 1-2 weeks for processing and delivery. For made to order items or items purchased during a flash sale, please allow 3-4 weeks for processing and delivery.
All online purchases are shipped for $5 to The United States and FREE on all orders over $150 via USPS First Class. Please email us regarding expedited shipping.
Please allow 7-10 business days for domestic shipping.
In the event of a flash sale or holiday, please allow up to 3-4 weeks for shipping.