CUSTOMER SERVICE

PAYMENT AND CONFIRMATION

The 2 Bandits accepts all major credit cards. You have the option to use PayPal or Google Checkout, whichever is more convenient for you. Soon after your order is placed, you will receive a confirmation that your Bandits order has been shipped. Please allow 1-2 business days for orders to be processed.

SHIPPING

All online purchases are shipped for $5 to The United States and FREE on all orders over $150 via USPS First Class. Please email us regarding expedited shipping.

All international orders are shipped via USPS Air Mail for $12 per shipment. A payment request for the additional international shipping cost will be immediately emailed to you once your order has been processed. Please allow 7-10 business days for most international shipments.

RETURNS AND EXCHANGES

At The 2 Bandits, we want you to love what you order. If you are not completely satisfied with your selection, we will accept returns and exchanges of items by mail within 10 days from the date of receipt. All returned jewelry needs to be well contained in a box or bubble wrap. We will NOT accept loose jewelry. A credit for the purchase price of the returned item will be issued provided item is in its original condition.

Please send your returns or exchanges to:

The 2 Bandits
3265 17th St. Suite 304
San Francisco, CA 94110

CONTACT

Feel free to contact us with any questions or concerns at sales@the2bandits.com

For press inquiries contact press@the2bandits.com